Our Services

Property Services:

• Guest Services Manager: Each one of our properties is assigned their very own guest service manager that completes an inspection between guests and lovingly  restyles and restocks the toiletries and kitchen essentials. This includes watering plants, replacing batteries in remotes, meeting trades, collecting deliveries, labelling linen, doing inventories, shopping for replacement items, blowing leaves off entryway paths & driveways, inspecting gardens, changing light bulbs and updating any signage required throughout the property. 
• Monthly statements & Owner Portal to Provide 24/7 Access: All accounts including council rates and insurances can be paid through our software to ensure that all ingoing and outgoings expenses are clearly outlined in your end of month statement and End of Financial year reporting. Our landlords have 24 hour access to their future bookings & accounts through our owner portal giving them the opportunity to make owner bookings instantly and access any information required regarding their property’s availability and revenue. 
• Management Fees: Holiday Yamba has competitive management fees despite the intensive and hands on service provided. Our In house marketing manager also ensures that our landlords are saving on additional fees that other competitors charge and ensure their property receives maximum exposure and the highest quality images and videos available in the area.
• Fully Licensed Agents: With the most experienced Holiday Management Team in the area, our landlords have the peace of mind knowing that not only will their guests be looked after but their property will be managed and inspected by experienced property managers that are proactive with maintenance protecting the property’s long-term value. We are on hand to troubleshoot maintenance before calling expensive trades, saving our landlords money. 
• Occupancy & Guest Loyalty: Holiday Yamba provides unmatched hands on guest services driving repeat bookings and revenue. Our exceptional guest reviews have earned every one of our listings a superhost status on AirBnB and premier host on Booking.com. This is the driving force behind why more than 60% of our guest bookings are repeat clients booking directly through our Holiday Yamba website and not other booking platforms.